I have already been seeking to make connection with the airline for more than an hour without any good results. What exactly are my choices?
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rosity to us shareholders. Administration and all staff of AAL are obviously doing a great occupation, mirrored while in the steady rise of
I sincerely hope to get a favourable reply throughout the up coming couple of times, so I can carry on utilizing American Airways for my travel.
AA dropped my baggage in Miami by not owning it with me on my flight to Talahassee, Fl and Once i lodged a grievance they gave me a file locator to check standing. It took 3 days to have my luggage And that i needed to travel to Panama City Aprt to receive my luggage soon after Tallahassee Aprt received it and despatched it to Atlanta then to Laptop by Delta.
Upon arrival in Panama with flight AA959 among the list of 2 luggages, a Roncato baggage, ( pictures hooked up ) price €189 arrived damaged. I promptly went to the appropriate Office environment In the airport, wherever the only real remark was which they handed me a « checking Article Injury see », which I enclose herewith. I spent the following day shopping for a whole new baggage and attempting to get in touch with your workplaces via the telephone numbers indicated to the mentioned document without, even so, getting any reply – the cellular phone isn't answered and the line goes blank just after a number of minutes of waiting around, it doesn't matter which range I dial. I thus continue my travel and upon my arrival in Miami airport for my return vacation (flight AA2198 on March 24) I all over again try and Make contact with your Place of work at the airport, but the sole assistance they might give me was to issue a complaint through your website, which I am now undertaking. Apart from the above, I do have Yet another – and possibly a lot more major – criticism. At some time of my reservation I paid an extra $88 ($44 Each individual) for more consolation seats. To my shock, the seats turned out being the traditional – no extra – seats.
On 7/18/14 my husband And that i have been on the flight 67 from BCN to Jfk. We boarded the plane and found that it experienced no wifi or enjoyment options within the seat. When the food was served we questioned the flight attendant If your food had any peppers(the vegetable) in it as being the “chicken†along with other components have been unrecognizable. My spouse is highly allergic to peppers and he had to be particular there have been none. The attendant explained she experienced no idea of what the food stuff components ended up in possibly variety so he didn't consume. How complicated would it not be for your catering dept to deliver an index of ingredients for this sort of challenge? The aircraft itself was old and alert on The within. When bought within the aircraft, the coach section smelled of fecal make any difference and it took rather some time to the smell to dissipate.
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I even tried out calling on the telephone and received nowhere; all I could hear is often a recurrent information and Once i request to speak to client relations, I might get dangle up on.
I know that it may be a while in advance of USAIR and American program will probably be synched. But, there is no cause of your brokers being so disconnected.